Nigeria’s largest airline company, Air Peace, has given reasons for the constant flight cancellations and rescheduling across the country, assuring that normalcy will be restored today.
This came as the airline opened a refund channel for its customers nationwide.
Vanguard gathered that there have been persistent flight cancellations and rescheduling across the airline network, forcing customers to berate the airline services and calling on the Consumer Protection Council, CPC, to intervene.
But in a circular made available to Vanguard, the airline management said: “We apologize to our esteemed customers, who have experienced delays in their well-planned flights these past couple of days.
“The disruption of these flights was a result of unscheduled aircraft maintenance and largely by delays in renewing work permits/visas for many of our expatriate pilots, which have led to a chain of delays and cancellations across our local flight operations.
“We thank the Nigerian Immigration Service for their swift intervention and cooperation, as the visas have now been granted.
The pilots have started returning from their countries today (yesterday).
“Normalcy is assured within the next 72 hours. While we regret the inconvenience caused, be assured that we are doing everything possible to minimize the effect of these disruptions.
Air Peace is strongly committed to safety and will never compromise established standards.
“Kindly send a mail to us detailing your request and booking reference. Once again we’re sorry for the inconvenience.
